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Privacy Policy

Art of Well respects your privacy. This Privacy Policy applies to how we handle information on our website and our various platforms including Instagram and Facebook. We are committed to the protection of personal privacy within the scope of applicable law. This Privacy Policy covers the treatment of personal and sensitive information that we collect, use and disclose. 

Currently Art of Well is for informational, entertainment and educational purposes only. It does not constitute individual therapy. Any personal or sensitive information shared through comments, contact forms or email will be managed with utmost confidentiality, adhering to ethical guidelines and relevant privacy laws. Art of Well collects, uses, and protects visitor data, including cookies and analytics usage according to applicable laws.

Information collected

Personal information is information that identifies you directly or from which your identity can be reasonably ascertained. 

Sensitive information is a particular type of personal information. For example, information about racial or ethnic origin, religious beliefs, sexual orientation or practices, criminal record and the like. Most relevantly, Art of Well collects Basic Information, including name and email address through email and comments sections. If medical and psychological information about you is shared, this is considered sensitive information. 

Using our website and social media pages, or by providing any personal or sensitive information to us, you consent to the collection, use and disclosure of your personal and sensitive information as set out in this Privacy Policy. 

We may update this Privacy Policy from time to time. The most current version will be located on our website and is also available by contacting us via email at the address detailed below. 

We are not responsible for the privacy practices of the social media sites hosting our content or the sites that are linked to our website via hyperlinks, banner advertising or otherwise. Please take care to check the privacy policies of the sites you visit before you provide any personal or sensitive information. 

Art of Well collects website analytics data regarding web traffic and usage. This does not include your IP address or individual identifiers. The site does not collect any identifiable personal information that could be used to diagnose or treat a mental health condition.

Purpose of data collection

Data will be collected by Art of Well to:

  • Improve user experience: Analyse website traffic to enhance content and navigation.

  • Respond to inquiries: Contact users who submit inquiries, questions and complaints through contact forms or email.

  • Email marketing: Send occasional newsletters or updates regarding events with user consent. Contact details will not be shared with third parties for marketing purposes.

Storing and protecting personal information 

We take reasonable steps to secure your data. Data is collected and stored in electronic formats. Devices and systems used to process and store your data are protected by commercially reasonable controls.

Please note that Art of Well does not accept responsibility for the security of sensitive and personal information shared online in open forums and social media, such as Facebook and Instagram. Although measures are taken to secure your data, no digital system is completely secure, and use of digital systems and services carries inherent risks which should be considered.

Sharing of Information

  • Disclosure of data: Your data will be shared with service providers, insurers, agents, suppliers, and subcontractors insofar as reasonably necessary for the purposes set out in this policy. Personal information is only shared with third parties when it is required for the delivery of our services or by law.

  • Aggregate data: May use anonymized data for analytics purposes. 

  • Data sovereignty: Data we collect may be stored, processed or transferred between parties located in countries outside of Australia.

User Rights

We will take reasonable steps to make sure that the personal and sensitive information we collect, use or disclose is accurate, complete and up to date.

  • Access and correction: Users can request access to their personal information and request corrections if necessary. 

  • Opt-out: Users can opt out of receiving email communications. 

  • Complaints: We will acknowledge and investigate any complaint about the way we manage personal and sensitive information within a reasonable timeframe. Email: info@artofwell.au

Important Disclaimers

  • Not a substitute for therapy: The site and its content are not a substitute for professional psychological treatment. 

  • Seek professional help: If you are experiencing a mental health crisis, contact a qualified mental health professional or call 000 (Australia) immediately. 

More information about Australia’s privacy laws and the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at www.oaic.gov.au. If we cannot resolve any privacy issue that you raise with us, you can contact that Office by phone on 1300 363 992, online at http://www.oaic.gov.au/privacy/making-a-privacy-complaint or by post to: Office of the Australian Information Commissioner, GPO Box 5218, Sydney, NSW 2001. 

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Last updated: March 2025. Future updates will appear on this page. 

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